SHIPPING & RETURNS
Return & Exchange Policy
For an Exchange
Orders placed within the USA are eligible for exchanges for store credit within 30 days of purchase. Contact us at and we will issue you a return label. Once the returned item is received, you will receive a credit for the full amount of your purchase.
For a Refund
Orders placed within the USA are eligible for refund within 30 days of purchase. Contact us at and we will take it from there. You will have the option to get a pre-paid label for a flat shipping fee deducted from the refund ($45.00 bikes / $9.99 other items) or you may elect to arrange shipping yourself. Upon receipt we will issue a full-refund less any applicable shipping fees.
COVID-19 Related Delays
Currently, due to Covid-19 related operating restrictions, shipping is delayed up to 3 weeks from the time you place and order. Please understand that we are making efforts to maintain a safe work environment for our employees, but we are working as fast as possible to process and ship out orders. Any questions regarding this issue can be directed to . Thank you